

STANDARD BOOKINGS (ONLINE RATE)
"ADVANCE BOOKING" RESERVATIONS
Total cancellation free of charge until 12:00 two days before the day of arrival.
Charge of 90% of the stay with a minimum charge of 1 night (even if only one night's stay)
The total cost of the stay will be charged, but the room will be kept available until 07:00 am on the day following the first night, in the event that the customer arrives for any subsequent nights. In case of non-contact or arrival within the aforementioned time, the room will be made available for further bookings and the total amount will be charged.
It is possible to change the arrival and departure dates up to two days before the day of arrival (by 12.00 am) without additional costs.
The cost to change the arrival and departure dates outside the deadlines is €60 per person (adult), it will also be possible to choose other alternative dates (depending on availability), once and there will be no refunds (even partial) if the cost of the room in the new date were to be less than the original or if the stay were to be reduced.
Payment of the difference is required if the new period chosen has a higher rate than the original one.
Partial cancellations, beyond the cancellation terms, which reduce the total stay, will result in the total cancellation of the cancelled night(s). Credit card pre-authorisation The 90% pre-authorisation of the stay is made on the credit card provided at the time of booking three days before the arrival date. This pre-authorisation does not imply any charge, but the amount is temporarily "frozen".
Early booking requires free cancellation without penalty up to 5 days before the day of arrival (12:00). Late cancellation Charge of 90% of the stay with a minimum charge of 1 night (even if only one night's stay)
The total cost of the stay will be charged, but the room will be kept available until 07:00 am on the day following the first night in the event that the customer arrives for any subsequent nights. In case of non-contact or arrival within the aforementioned time, the room will be made available for further bookings and the total amount will be charged.
It is possible to change the arrival and departure dates up to two days before the day of arrival (by 12.00 am) without additional costs.
The cost to change the arrival and departure dates outside the deadlines is €60 per person (adult), it will also be possible to choose other alternative dates (depending on availability), once and there will be no refunds (even partial) if the cost of the room in the new date were to be less than the original or if the stay were to be reduced.
Payment of the difference is required if the new period chosen has a higher rate than the original one.
Partial cancellations, beyond the cancellation terms, which reduce the total stay, will result in the total cancellation of the cancelled night(s). Credit card pre-authorisation The 90% pre-authorisation of the stay is made on the credit card provided at the time of booking three days before the arrival date. This pre-authorisation does not imply any charge, but the amount is temporarily "frozen".
The reservation of this special rate, provides that it is not possible to cancel and provides for the immediate debit of the total amount, with exception for the case of death (see refund policy).
No Show
The total cost of the stay will be charged, but the room will be kept available until 07:00 am on the day following the first night in the event that the customer arrives for any subsequent nights. In case of non-contact or arrival within the aforementioned time, the room will be made available for further bookings and the total amount will be charged.
Bookings over 3 rooms or exceeding 4 nights are not considered as individual reservations and may be subject to cancellation policies differing from those specified above.
The case of the death of the traveller is the only case for a full refund. The procedure to be followed is stated below: